Q1:What’s the material of your jewerlry ??? They are real silver ???
A: All of our jewelry are not real 925 silver, they only have S925 stamp,the material is 30% silver and 70% white cooper and white gold plated outside.
Q2:Why I can’t track my order ???
A:China Post Ordinary Small Packet Plus Shipping can’t be tracked and doesn’t have tracking information in other countries, usually it will take 40-60 days to arrive. If your protection time is nearly up and still don’t receive your parcel please contact with us, we will resend for you.
Q3:Does your jewelry will turn black or fade after wearing for a long time ??
A: All jewelry will fade if you don’t maintain well, try to avoid water and sweat, keep dry and well save them, then they will keep longer.
Q4:Does jewelry engrave S925 stamp??
A:Yes,most of our products engraved 925 stamp.You can check in pictures.
Q5:What’s the diamond material ?
A:The diamond of our jewerlry is AAA cubic zircon, which is more shining than crystal and Rhinestone.
1. We are free shipping all of our items to worldwide within 72 hours by China Post Register Air Mail/Aliexpress Standrad Shipping/China Post Ordinary Small Packet Plus or DHL, the shipping method depands on the total amount of your order:
China Post Register Air Mail (order more than $7) 35-60 working days
China Post Ordinary Small Packet Plus(order less than $7) 45-90 working days
Aliexpress Standrad Shipping(order more than $7) 25-60 working days
DHL Free Shipping(Orders more than $200) 3-8 working days
Note: China Post Ordinary Small Packet Plus,this shipping method can’t be tracked in other countries, usually it will take 40-60 days to arrive please wait for it.
2. Our price does not include taxes, VAT, or other charges.To ensure you pay minimum tax,we will declare as “gift” or”sample” with low value.If you want to declare as true value or other please leave a message.
1. If products are not same as description or broken in the transit,we will resend or refund the money to you.
2. For any reason, you are not satisfied with the items, we accept returns and exchanges within 7 days after you received your item but you need to pay for the return shipping cost.
3. You can contact us by Trademanger or leaving us an message on aliexpress or email us,we will respond to you within 24 hours, and within 36 hours on Weekend.